Terms of Service

Last Updated: 26.06.2025

1. Acceptance of Terms

By accessing and using KOLIQ.io (the "Platform"), you accept and agree to be bound by these terms and conditions. KOLIQ is operated by Fusion Agency Solutions Ltd ("Company," "we," "us," or "our") as part of the fusionScientific practice.

2. Description of Service

KOLIQ is a medical stakeholder ecosystem management platform that provides dynamic medical relationship intelligence and stakeholder analysis tools. The Platform enables users to explore, analyze, and understand medical stakeholder networks and relationships within the healthcare ecosystem.

3. Platform Access and Usage

General Access:

  • • The Platform may be accessed through various methods as determined by the Company
  • • Users may access stakeholder data, analytics, and relationship mapping tools
  • • Platform features include stakeholder exploration, segmentation, network analysis, comparison tools, and intelligence gathering

Usage Rights:

  • • Access to stakeholder data and analytics included in your service package
  • • Use of relationship mapping and network analysis tools
  • • Generation of stakeholder insights and reports for internal business purposes
  • • Export of authorized data for internal organizational use

4. Permitted Use

You may use the Platform to:

  • • Explore and analyze medical stakeholder ecosystems
  • • Generate stakeholder segmentation and network maps
  • • Access relationship intelligence and analytics
  • • Create reports and insights for internal business strategy
  • • Compare stakeholder profiles and engagement patterns
  • • Share insights within your organization for legitimate business purposes

Internal Business Use:

  • • All Platform usage must be for legitimate internal business purposes
  • • Stakeholder intelligence may be used for medical affairs strategy and planning
  • • Data may be incorporated into internal reports and strategic planning documents

5. Prohibited Uses

You may not:

  • • Use the Platform to directly contact or harass healthcare professionals or stakeholders
  • • Extract large volumes of stakeholder data through automated means (scraping, bots)
  • • Reverse engineer the Platform's algorithms or relationship mapping methodologies
  • • Resell, redistribute, or commercialize stakeholder data or intelligence
  • • Share Platform access credentials with unauthorized individuals
  • • Use stakeholder information for direct marketing or promotional purposes
  • • Attempt to compromise Platform security or access unauthorized data
  • • Use the Platform for any unlawful or unethical purposes

Compliance Requirements:

  • • All use must comply with applicable healthcare regulations and professional standards
  • • Users must respect stakeholder privacy and professional boundaries
  • • Platform use must align with medical affairs best practices and industry guidelines

6. Intellectual Property Rights

Platform Ownership:

  • • The Platform, its algorithms, data processing methods, and relationship mapping technologies are proprietary to Fusion Agency Solutions Ltd
  • • All stakeholder intelligence, analytics methodologies, and network analysis tools are protected intellectual property
  • • KOLIQ branding, interface design, and technological innovations are owned by the Company

Data and Intelligence:

  • • Stakeholder profiles and relationship data are derived from multiple sources and processed through proprietary methods
  • • Users receive limited rights to use intelligence data for internal business purposes
  • • No ownership rights are granted to underlying data sources or analytical methodologies

7. Data Sources and Accuracy

Stakeholder Information:

  • • Stakeholder data is compiled from publicly available professional information, publications, and industry databases
  • • Information includes professional affiliations, research activities, publications, and professional networks
  • • We strive for accuracy but do not guarantee completeness of all stakeholder profiles

Relationship Intelligence:

  • • Network analysis is based on publicly available professional connections and collaborations
  • • Relationship mapping uses algorithmic analysis of professional interactions and affiliations
  • • Intelligence represents analytical interpretations of available data at time of analysis

No Personal Contact Information:

  • • The Platform does not provide personal contact details or private information
  • • All data is derived from professional and publicly available sources
  • • Users must obtain contact information through appropriate professional channels

8. Professional Use Guidelines

Medical Affairs Compliance:

  • • Platform use must align with medical affairs professional standards
  • • Stakeholder engagement planning must follow industry best practices
  • • Users must respect healthcare professional autonomy and privacy

Ethical Considerations:

  • • Stakeholder analysis must be conducted for legitimate business purposes
  • • Users must avoid any actions that could be perceived as surveillance or inappropriate monitoring
  • • All engagement planning must respect professional boundaries and healthcare regulations

9. Service Availability and Modifications

  • • We strive to maintain Platform availability but cannot guarantee uninterrupted access
  • • Features and functionality may be updated or modified with reasonable notice
  • • Scheduled maintenance may temporarily affect Platform availability

10. Limitation of Liability

  • • Our liability is limited to the fees paid for Platform access
  • • We are not responsible for business decisions made based on stakeholder intelligence
  • • We exclude liability for indirect, consequential, or special damages arising from Platform use

11. Termination

  • • Either party may terminate access according to service agreement terms
  • • Upon termination, access to the Platform and real-time data will cease
  • • Users may retain reports and insights generated during authorized access period

12. Governing Law

These terms are governed by England and Wales law and disputes will be resolved in the courts of England and Wales.

13. Contact Information

For questions about these Terms of Service, contact us at:hello@fusionagency.solutions